Effective Date of Privacy Policy: 15 February 2018
As the newest premier provider of high-end integrated boutique hotel and casino, La Vogue Boutique Hotel & Casino values the information that you share with us and information that we collect about you. We strive to secure that information and ensure that the information is used for proper purposes, including enhancing your use and enjoyment of our services and properties.
This Privacy Policy sets forth the principles that govern our treatment of personal data. We expect all employees and those with whom we share personal data to adhere to this Privacy Policy. La Vogue is committed to protecting the information that our guests, prospective guests, patrons, employees, and suppliers have entrusted to us. This Privacy Policy applies to all personal data in any format or medium, relating to all guests, prospective guests, patrons, employees, suppliers and others who do business with La Vogue.
Application of This Policy
This Privacy Policy is for Cambodia and applies to personal data collected, stored, disclosed and/or processed by La Vogue in Cambodia
By visiting La Vogue website, you agree to the terms of this Privacy Policy. Please review this Privacy Policy carefully before visiting or using our website, or otherwise providing us with any of your personal data.
Personal Data We Collect and Use
General Information
When you use the Internet, your computer may transmit certain information to the servers that host the websites you visit. The information may include the type of Internet browser you are using, the type of computer operating system you are using, your Internet Portal (IP) address, the pages you visited on our website, and how you arrived at our websites. When you visit our websites, we collect this information, and we use this information to create a better user experience, to identify areas for improvement on our websites, to enhance the security of our systems, and to provide information on our special offers and promotions.
Personal Data
We may collect certain types of personal data. As used in this Policy, “personal data” means data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which the organization has or is likely to have access. Personal data includes, among other things, your: name; street or mailing address; telephone number(s); email addresses; date of birth; gender; nationality; passport number, date and place of issue; reservation information; dates of stay; travel history; guest and room preferences; purchases of products and services; payment information; credit card information; preferred communication methods; reviews and opinions about La Vogue (if they are identified or associated with you); location participation in a membership or loyalty program, such as La Vogue VIP Membership Program; answers you provide to security questions (such as your mother’s maiden name, the name of your pet, etc.); information used to provide products or services; information needed to administer rewards or loyalty programs, including transaction and correspondence details; and any other types of information that you choose to provide to us or that we may collect about you through your transactions with La Vogue.
We may collect additional personal data about you that you knowingly and voluntarily provide in connection with certain activities at or transactions with La Vogue or our website, such as participation in certain meetings and events, participation in social media offerings (such as signing up through our Facebook pages), reservations for or use of on-site services (such as entertainment, gaming and other activities), applications for employment, and liability claims. The additional information that we collect depends on the nature of the activity or transaction or how you are interacting with La Vogue.
Age Policy
Persons under the age of eighteen (18) are not permitted to gamble at La Vogue Boutique Hotel & Casino or enter our casino areas.
How We May Use Your Information
Your privacy is important to us. We collect and use or disclose information we believe is necessary to our business, and to provide you with the products, services, and experiences you expect when you interact with us. When we collect and use your information, we take your privacy and security very seriously.
We collect personal data to deliver superior quality of service. We will use the information you provide to us for the purpose you provided it to us (e.g., to make a reservation, pay for a service, etc.), which is stated when information is collected. We may also use your information in other ways for our business purposes and to provide you with the products, services, and experiences you request and expect from us, including but not limited to the following purposes:
- To fully respond to your questions, requests, or communications;
- To verify your identity;
- To process guest reservations and/or requests for information or services;
- To provide you with personalized content on our website and to improve the content and the navigability of our website;
- To improve and personalize the guest experience for you and others;
- To develop new La Vogue services;
- To consider your job application;
- To ensure the technical functioning and security of our network;
- To take steps to ensure and monitor safety and security and protection of your personal data, including working with third parties to help protect your information;
Who We Share Information With
We may share information about you to the third parties (whether located within or outside of Cambodia) as indicated below for the purposes set out in the How We May Use Your Information section.
- Governmental authorities, regulatory agencies, statutory boards, government officials, law enforcement authorities, legal process participants such as our legal advisers, courts, or other alternative dispute forums; and/or
How We Protect Your Personal Data
To ensure that your information is secure and to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties unless it is required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
Changes to this Privacy Policy
We reserve the right to modify or change this Privacy Policy at any time. The Effective Date, as stated above, indicates the last time this policy was materially revised. When we make a material change to this Privacy Policy, we will inform you by posting a prominent notice on the home page of our website or changing the date on this page noting when the Privacy Policy was last updated. We encourage you to review this page periodically to understand our policy regarding the collection and use of your personal data.
Your continued use of our website and acceptance of our services at La Vogue after any changes to this Privacy Policy constitutes your consent to any such changes, to the extent such consent is not otherwise provided.
Contact Us
For questions regarding this Privacy policy or if you have a privacy concern or questions about how your personal data is used, please contact us at info@lavoguecasino.com